The wedding of emotion and reason in mediation

This article by David Brooks (New York Times, 3/7/11) is a good read about the importance of acknowledging and blending emotions into our rational lives. The two are not incompatible, and a seasoned mediator often has to work very hard at reconciling what both parties want (reason) with how they feel (emotion).

http://www.nytimes.com/2011/03/08/opinion/08brooks.html?_r=1&scp=1&sq=Brooks&st=Search